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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melissa Sims

May 31, 2024

5  out of  5
rating by Melissa Sims
"Ryan and his team are amazing they help take care of all my needs in a timely manner and help me understand something if I don't. They have helped me in so many ways I could not ask for a better company to handle my home and auto insurance. Thank you Ryan to you and your team for going above and beyond for your clients. Wishing you all a Merry Christmas and Happy New Year!!!"
We responded:
"We love seeing reviews like this, Melissa! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come! "
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Priscilla M

May 20, 2024

1  out of  5
rating by Priscilla M
"Not transparent! After just 2 months of signing up with them, my policy was increased by about $98 because I refuse to put a tracker in my car that the agent (Saije) never mentioned was part of the quote. I called to speak with him so he can clarify things, but was told by (Ryan K) that he no longer works there (I wonder why). And there is nothing he can do. Transparency is always best. You guys should try it."
We responded:
"Thank you for your review Priscilla. All feedback is important, and we’re sorry to hear that we didn’t meet your expectations. Your situation is far from our usual standards. Please feel free to contact us to tell us more about your experience and how we can find a resolution for you. "
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Jewell Bozman

December 18, 2023

1  out of  5
rating by Jewell Bozman
"This agency is a horrible representation of State Farm! I'll be switching agencies tomorrow, it's been on my "to-do" list but until now, I've been moving slow about it. However after someone from Ryan's office just called me to set up a renewal appointment and I declined by informing them the customer service has been horrible the past 5 years, they HUNG UP IN MY FACE! Case and point why I'm declining to stay with this agent. What business does that?? Customer Service 0/10 Customer Appreciation 0/10 Professionalism 0/10 Overall Experience -10"
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Evan Schulte

November 30, 2023

2  out of  5
rating by Evan Schulte
"Does not answer phone."
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Horrise Crownover

April 11, 2023

5  out of  5
rating by Horrise Crownover
"Great ppl great price"
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Elizabeth Makowski

November 22, 2022

5  out of  5
rating by Elizabeth Makowski
"Ryan King and his team are amazing! I highly recommended his agency for all your insurance and financial needs!"
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Chris Miller

March 12, 2022

5  out of  5
rating by Chris Miller
"Great Insurance Company!!"
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Algernon King

February 1, 2022

5  out of  5
rating by Algernon King
"Had a great experience Mr. Jo Monchery is a very great agent to work with very professional and knowledgeable works very hard to get the greatest quote available for your needs highly recommend"
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M

April 10, 2021

5  out of  5
rating by M
"I've been with Ryan King State Farm for years. I stick with his office because Ryan and his staff are easy to work with. I've worked with Gery a couple times. He's always cordial, in a good mood, knowledgeable in insurance, and very responsive. If I need to change something on my policy, he makes the changes quickly. As far as my insurance needs, this office doesn't pressure me to get more insurance or products that I don't want. I like that they're there when I need them."
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Junior White

March 31, 2021

5  out of  5
rating by Junior White
"Great"
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Edwin Moss

March 18, 2021

5  out of  5
rating by Edwin Moss
"Jo was a awesome guy he answered everything I needed and made sure I had everything was right once again great insurance salesman"
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Kelli Francis

March 18, 2021

5  out of  5
rating by Kelli Francis
"I usually don't leave reviews but here I am. I have to shout out Mr. Gery Dempsey. He has always done a fantastic job when dealing with my insurance issues. He explains everything clearly. He's professional, friendly, and really understands what it means to exhibit true customer service. I work in customer service so when I'm the customer, I expect a certain level of service. Not one time has Mr. Dempsey disappointed me. He's been on point every time. Keep up the great work, y'all!"
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Jared Nathaniel

March 9, 2021

1  out of  5
rating by Jared Nathaniel
"I canceled my policy on Nov 26th 2020. My bank account was debited for $159.16. Gery stated in an email that he issued the refund. He did not and I’ve still not received it. They now claim that they issued the refund of $89.00 to another policy holder whom I purchased my truck from. Wrong amount and completely differed person and policy. I’ve gotten the run around ever since. I’ve filed a complaint with the BBB and plan to file one with Corporate if they don’t transfer me back to his office as they’ve done before. Zero communication in this office."
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Roy Stanley

February 18, 2021

5  out of  5
rating by Roy Stanley
"My experience with Jo at State Farm was very professional and courteous everything was explained very well. Thank you Jo"
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Portia

February 16, 2021

5  out of  5
rating by Portia
"Switching to State has been so refreshing. They've been so helpful and super understanding during this pandemic. There was an issue with my rates and Jo resolved everything so quickly and efficiently. He really went above and beyond. Much appreciated."
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Matthew Joesoep

February 11, 2021

5  out of  5
rating by Matthew Joesoep
"Worked with Jo Monchery on getting a rental insurance policy. He was prompt and a pleasure to work with. Would certainly recommend!"
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Shelia Holmes

February 10, 2021

5  out of  5
rating by Shelia Holmes
"Jo Monchery has been the agent that has help me to obtain my auto policy. I am an 68 yr old woman that requires patience, and Jo was more than that. He explain step by step what was covered in the policy and made me feel quite comfortable throughout the whole process. I wish that all companies had a Jo working for them. Excellent customer service!!"
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Kolotta Wills

September 16, 2020

5  out of  5
rating by Kolotta Wills
"I have been a member with State Farm Ryan King’s office for several years. My experience with the agency is great!! Agent Evan Danner is professional, informative and has outstanding customer service. Evan goes above and beyond to make sure that your service goes smoothly. I definitely recommend Ryan King’s agency ask for Evan Danner he will definitely take great care of you. 😊😊😊"
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Lawona Green

August 12, 2020

5  out of  5
rating by Lawona Green
"Very Professional and patience. Took the time to answer questions and do several quotes. Best quote i received for home and car insurance combo. Beat my current insurance."
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Purvi S

June 25, 2020

1  out of  5
rating by Purvi S
"Ryan King’s office is extremely unresponsive. I’ve been trying to get in touch with the staff to sort out a mistake created by their own finance team, and the staff hasn’t resolved the issue since January. The most frustrating part is their lack of communication, unresponsiveness despite multiple phone calls and voicemails, lack of empathy for a frustrated customer, and lack of urgency to correct a mistake. I had to finally reach out to Statefarm corporate customer service to get a hold of Ryan and his staff."
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bre curtis

April 29, 2020

5  out of  5
rating by bre curtis
"on April 29th i called into the office inquiring about my insurance bill. i received a call back from Evan. Evan pulled my account and went over my bill and explained in great detail the numbers that was showing on my bill. every question i asked about my policy he was able to explain from top to bottom. Some of the questions i ask i didn't think anyone would be able to answer them but Ryan. I've been with statefarm for little of 3 years and Evan is the most knowledgable representive i spoke with yet. He was very patient, understanding and knowledgable of his duties. Thanks Evan #YOUROCK."
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Patrick McCall

October 25, 2019

5  out of  5
rating by Patrick McCall
"Ryan and Evan are awesome! Evan stayed behind on a Friday afternoon to make sure we were taken care of and our auto policy was corrected. They go above and beyond to help their clients and we will be referring anyone that is looking for great people to take care of their insurance needs. Their assistance is greatly appreciated!"
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DymPiece -TheQueen0fDymondz-

October 18, 2019

5  out of  5
rating by DymPiece -TheQueen0fDymondz-
"I received great customer service from this agency , Agent Evan was so pleasant and extremely patient during the whole process."
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alley phillips

September 29, 2019

5  out of  5
rating by alley phillips
"My husband and I love our Statefarm agent.."
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Hayley O'Loughlin

June 28, 2019

5  out of  5
rating by Hayley O'Loughlin
"Ryan was so helpful throughout the entire process of understanding the best auto and renter's insurance policy for my needs. He truly takes the time to understand his clients and find a solution to their insurance needs. I would recommend Ryan 10/10 times to friends and family."
We responded:
"Thanks Hayley, it was good chatting with you today! Welcome to the State Farm family!"