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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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tinkk astar

August 20, 2025

5  out of  5
rating by tinkk astar
"Shayne Rowe was absolutely AMAZING ! Helped me get my quote fast and even got me a great price! Very professional! Thanks so much Shayne ! I highly recommend."
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Jennifer Nam

August 8, 2025

5  out of  5
rating by Jennifer Nam
"I had a great experience working with Ryan King! He helped me bundle my homeowners and auto insurance. He also made sure I got a low mileage discount I didn’t even know I qualified for. The whole process was smooth, and always quick to respond and answer my questions. Highly recommend if you’re looking for someone helpful!"
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sakina Kirkwood

August 5, 2025

1  out of  5
rating by sakina Kirkwood
"I have had statefarm over 20 years and I have never really used the emergency road side assistance until a month ago. When I tell you the service is absolutely horrible. My first time I filed through the app my car stopped on a busy highway in atlanta and they never came. They kept pushing the time out and out until I had to find my own tow company paid out of pocket and they towed me home. What is the use in paying for a service and they are not dependable. They are quick to take your money over the phone before they even dispatch anyone. And it takes soo long for them to reimburse your money. I am still waiting on statefarm to reimburse me. My car stopped again a week later. Same thing happened. They were not able to help me so again I had to call around and find a tow on my own. I am going to cancel this service and get AAA. They roadside assitance is trash it sucks really bad. I could say more but I think you guys get the point."
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Marquel Hendricks

July 29, 2025

5  out of  5
rating by Marquel Hendricks
"Reached out to this office because I needed some savings since interest rates are still up on homes. An agent named Shayne helped me out and was very knowledgable on ways to save on my home and auto insurance. Highly recommend!"
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Valerie Rowe

July 20, 2025

5  out of  5
rating by Valerie Rowe
"Shayne the agent was able to create a savings for us as we combined our home and automobile insurance. He also consulted with me on what to do when I was hit by a driver. Very professional Ryan and Shayne."
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Justin Smith

July 18, 2025

5  out of  5
rating by Justin Smith
"Hey I reached out to out to Shane for a policy a few days ago and he did an outstanding job; answered all my questions and really took his time to work the numbers for me.. I love GREAT business thank you guys"
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Shannon Booker

July 17, 2025

5  out of  5
rating by Shannon Booker
"Ryan King and Shayne Rowe will take care of you and these are the agents you definitely want to work with. The process was smooth and they were able to find me great discounts. I highly recommend them!"
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The Phd

July 17, 2025

1  out of  5
rating by The Phd
"Ryan is a very helpful person, but State Farm is awful. I was rear ended, injured, car was totaled. State Farm low balled me, even though the other driver has Progressive insurance and they have accepted responsibility for the accident. State Farm will recover the money from the other company. I am their customer, yet I have to higher a 3rd party arbitrator to fight on my behalf. This makes no sense. I now refer to them as Snake Farm and Regressive insurance. Please shop around. I refuse to give any stars, but the posting forces me to give at least one. They are not stars, they are black holes."
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Jeffrey Degraft

July 17, 2025

5  out of  5
rating by Jeffrey Degraft
"Great service! Will definitely recommend them to family and friends. Shane was a great agent!"
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Jashuana Washington

June 6, 2025

5  out of  5
rating by Jashuana Washington
"Shayne was a really good agent. He made the process of getting auto insurance fast , and easy. He also caters to his clients and does follow ups as he promises."
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Autumn Hanks

June 4, 2025

5  out of  5
rating by Autumn Hanks
"Working with Shayne was quick, easy, and efficient! He got me the best price I've had in years, for my own full coverage policy, and was able to get it done within minutes! Even though I called at 4:59 pm, he answered and was kind and got me insurance immediately! Couldn't be more grateful!"
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Melissa Gill

June 3, 2025

5  out of  5
rating by Melissa Gill
"So glad I switched to State Farm! The price is unbeatable! Thanks to Shayne Rowe, I was able to qualify for many discounts and he also walked me through the entire policy to help me understand what was covered. He was super helpful and very informative!"
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Portia

May 29, 2025

5  out of  5
rating by Portia
"Switching to State has been so refreshing. They've been so helpful and super understanding during this pandemic. There was an issue with my rates and Jo resolved everything so quickly and efficiently. He really went above and beyond. Much appreciated. I also had to update my recent Renter’s Insurance - again it was a smooth process. Shayne was my agent… Great job!"
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Jelissa

May 28, 2025

5  out of  5
rating by Jelissa
"I’ve had a pleasant experience with this office. The agent who helped me was Shayne. I recommend him to all who need assistance. He was pretty patient and understanding. Thank you Shayne, appreciate the help!"
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Judy Dirks

May 28, 2025

5  out of  5
rating by Judy Dirks
"This office is efficient,professional and friendly.The best one that I have ever dealed with.I did the bundle deal with car and homeowners insurance.They gave me the best deal .Blessed to find them"
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Chris Black

January 29, 2025

1  out of  5
rating by Chris Black
"As someone who has multiple policies through this State Farm office, I have had multiple issues over the last few months. Ive called almost every week at this point regarding billing issues, state to state transfer issues, and now incorrect policy cancellations"
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Melissa Sims

May 31, 2024

5  out of  5
rating by Melissa Sims
"Ryan and his team are amazing they help take care of all my needs in a timely manner and help me understand something if I don't. They have helped me in so many ways I could not ask for a better company to handle my home and auto insurance. Thank you Ryan to you and your team for going above and beyond for your clients. Wishing you all a Merry Christmas and Happy New Year!!!"
We responded:
"We love seeing reviews like this, Melissa! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come! "
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Priscilla M

May 20, 2024

1  out of  5
rating by Priscilla M
"Not transparent! After just 2 months of signing up with them, my policy was increased by about $98 because I refuse to put a tracker in my car that the agent (Saije) never mentioned was part of the quote. I called to speak with him so he can clarify things, but was told by (Ryan K) that he no longer works there (I wonder why). And there is nothing he can do. Transparency is always best. You guys should try it."
We responded:
"Thank you for your review Priscilla. All feedback is important, and we’re sorry to hear that we didn’t meet your expectations. Your situation is far from our usual standards. Please feel free to contact us to tell us more about your experience and how we can find a resolution for you. "
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Jewell Bozman

December 18, 2023

1  out of  5
rating by Jewell Bozman
"This agency is a horrible representation of State Farm! I'll be switching agencies tomorrow, it's been on my "to-do" list but until now, I've been moving slow about it. However after someone from Ryan's office just called me to set up a renewal appointment and I declined by informing them the customer service has been horrible the past 5 years, they HUNG UP IN MY FACE! Case and point why I'm declining to stay with this agent. What business does that?? Customer Service 0/10 Customer Appreciation 0/10 Professionalism 0/10 Overall Experience -10"
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Evan Schulte

November 30, 2023

2  out of  5
rating by Evan Schulte
"Does not answer phone."
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Horrise Crownover

April 11, 2023

5  out of  5
rating by Horrise Crownover
"Great ppl great price"
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Elizabeth Makowski

November 22, 2022

5  out of  5
rating by Elizabeth Makowski
"Ryan King and his team are amazing! I highly recommended his agency for all your insurance and financial needs!"
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Chris Miller

March 12, 2022

5  out of  5
rating by Chris Miller
"Great Insurance Company!!"
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Algernon King

February 1, 2022

5  out of  5
rating by Algernon King
"Had a great experience Mr. Jo Monchery is a very great agent to work with very professional and knowledgeable works very hard to get the greatest quote available for your needs highly recommend"
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M

April 10, 2021

5  out of  5
rating by M
"I've been with Ryan King State Farm for years. I stick with his office because Ryan and his staff are easy to work with. I've worked with Gery a couple times. He's always cordial, in a good mood, knowledgeable in insurance, and very responsive. If I need to change something on my policy, he makes the changes quickly. As far as my insurance needs, this office doesn't pressure me to get more insurance or products that I don't want. I like that they're there when I need them."