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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tiffany Rae (Tiffany Lifestyle Coach)

September 14, 2026

5  out of  5
rating by Tiffany Rae (Tiffany Lifestyle Coach)
"I had a good experience working with Shayne. He answered my questions, explained everything clearly, and made getting insurance simple. He was friendly, patient, and easy to work with. I’d recommend him to anyone looking for help with their insurance!!!!"
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ShnowinOwen

September 14, 2026

5  out of  5
rating by ShnowinOwen
"Shayne did a great job, he helped me quote. Well appreciated!!"
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Dejuan Graves

September 14, 2026

5  out of  5
rating by Dejuan Graves
"Shayne was great with his service"
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Taveras

September 14, 2026

5  out of  5
rating by Taveras
"Its my first vehicle so I am in the market for affordable car insurance. My husband and I thought Shayne was professional, helpful, and extremely knowledgeable about which services might be right for us. Thank you Shayne!"
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Shashona Grossett

September 14, 2026

5  out of  5
rating by Shashona Grossett
"Shayne was very helpful when I was doing my auto insurance. He is very professional and provided all information needed. I appreciate him"
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J. Joseph

September 1, 2026

5  out of  5
rating by J. Joseph
"Shane was super helpful and made the entire process very smooth and easy. He took the time to explain everything in detail and really helped me understand what my policy includes. I truly appreciate his patience, knowledge and professionalism. Highly recommend Shane."
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Dr. Taunya Lowe

August 28, 2026

5  out of  5
rating by Dr. Taunya Lowe
"Shane is always awesome!!!!
Ryan King and his State Farm team are amazing! They consistently keep me informed and up to date on everything related to my policies, and I truly appreciate the level of service they provide. What stands out most is their genuine care and concern—they make you feel like more than just a customer. Their responsiveness, professionalism, and attention to detail are exceptional. I’m grateful to have a team I can trust and highly recommend Ryan King and his team!"
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Christa Beck

July 10, 2026

5  out of  5
rating by Christa Beck
"Ryan was an excellent insurance agent and we were able to do everything over the phone and he made it very smooth and easy and he is excellent to work with! Keep up the good work Ryan!"
We responded:
"Christa, thank you for taking the time to leave us a review! I'm happy to hear that the phone process was smooth and easy for you. It's great to know that you found working with Ryan to be excellent. We appreciate your support!"
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Matt Jones

June 16, 2026

5  out of  5
rating by Matt Jones
"Competitive rates, personal local agents. Great service."
We responded:
"Thank you, Matt! I'm happy to hear you appreciate our competitive rates and the personal touch we offer. Providing great service is what we're all about. Let us know if we can help with anything else!"
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Christopher

June 10, 2026

5  out of  5
rating by Christopher
"Ryan is an outstanding Agent. He is knowledgeable, efficient and extraordinarily professional."
We responded:
"Christopher, thank you for taking the time to leave us a review! I'm happy to hear that you found our service knowledgeable and professional. We strive to provide the best experience possible. Let us know if we can help with anything else!"
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Chastity Dupree

February 25, 2026

5  out of  5
rating by Chastity Dupree
"Great service! Shayne is knowledgeable, relatable, and clearly an expert at what he does."
We responded:
"Thank you, Chastity! I'm happy to hear that Shayne provided you with such knowledgeable and relatable service. Our team is dedicated to offering expert assistance, and it's great to know Shayne made a positive impact. If you need anything else, feel free to reach out!"
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Amanda Calloway

February 20, 2026

5  out of  5
rating by Amanda Calloway
"I just wanna give a shout out to one of your employees, Mr. Shayne Rowe!! He was very informative, and Helpful. It’s hard these days to get good and honest help over the phone, But Mr. Rowe was the exception!"
We responded:
"Amanda, thank you for your wonderful feedback! I'm really happy to hear that Shayne was able to provide the informative and helpful service you needed. We strive to offer honest and reliable assistance to all our customers. If there's anything else we can do for you, feel free to reach out!"
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Lisa Morgan

February 16, 2026

5  out of  5
rating by Lisa Morgan
"Shayne Rowe deserves a raise! Great customer serve, pleasant personality, knowledgeable, even answered my trick question with ease . Great asset you have in Shayne.."
We responded:
"Hey, Lisa! Thanks so much for letting us know that Shayne provided such a great experience. We’re happy to hear the customer service was excellent, the interaction was pleasant, and even your trick question was handled with confidence and knowledge. We’re grateful to have Shayne on our team and truly appreciate you taking the time to share this!"
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Justin Jamerson

February 14, 2026

5  out of  5
rating by Justin Jamerson
"Shayne provided invaluable assistance in securing quotes for my vehicle."
We responded:
"Thank you, Justin! I'm happy to know that Shayne was able to assist you with your quotes. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
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Jazmin

February 14, 2026

5  out of  5
rating by Jazmin
"Shayne went above and beyond helping me find the right auto quotes and made everything simple to understand. He was patient,informative, and made the whole process smooth. So grateful for his help!"
We responded:
"Thank you for your review, Jazmin! I'm happy to hear that Shayne provided such excellent service and made the process easy for you. We appreciate your kind words and are always here to assist with any future needs. Let us know if there's anything else we can do for you!"
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Lily Thompson

February 10, 2026

5  out of  5
rating by Lily Thompson
"Shayne with State Farm has been amazing to work with. He’s incredibly patient, easy to talk to, and truly takes the time to understand what you need instead of just trying to sell you something. He explained everything clearly and made the whole process feel simple and stress-free. It’s rare to find someone who is both knowledgeable and genuinely cares — I highly recommend him to anyone looking for someone they can trust."
We responded:
"Hey, Lily! Thanks for taking the time to share your experience with Shayne. He really focuses on being patient, approachable, and making sure everything is explained clearly, so it’s great to hear that you felt listened to and supported throughout the process. We appreciate you recommending him and trusting our team to help."
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Katie Grogan

January 15, 2026

5  out of  5
rating by Katie Grogan
"I purchased car insurance from this agent; the customer service was excellent. I received an affordable quote based on my driving record for my vehicle from Shane. The customer service was excellent, and the insurance coverage was just what I need and wanted and was truly consumer driven, which I appreciate. Thank you, Shane for the wonderful experience and thank you State Farm for offering great produce and excellent customer service experience."
We responded:
"Thank you, Katie! I'm happy to hear that Shane provided you with excellent service and that you found the coverage to be just what you needed. We appreciate your kind words about our team and the service we offer. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Nia

January 9, 2026

5  out of  5
rating by Nia
"Ryan is the best, always polite and efficient. Never let's me down and gets things handled swiftly. He has been my agent for years. I truly appreciate his professionalism. Great Agent."
We responded:
"Thank you, Nia! I'm glad to hear that our team's professionalism and efficiency have positively impacted your experience over the years. Your appreciation means a lot to us. If there's anything else we can assist you with, feel free to reach out!"
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Joi Visuals

October 24, 2025

5  out of  5
rating by Joi Visuals
"Shayne was by far one of the best agents I've ever spoken with. Very patient and knowledgeable. He is great at what he does!"
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Melissa Gill

October 24, 2025

5  out of  5
rating by Melissa Gill
"I luckily got connected with Shayne Rowe to renew my auto policy! He helped me find more discounts. He is always so kind and easy to work with!"
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Favor Nicole

September 29, 2025

5  out of  5
rating by Favor Nicole
"I recently worked with
Shane regarding a car insurance billing issue, and I could not be more impressed with the level of service I received. From the very beginning, Shane was professional, patient, and incredibly knowledgeable. Shane took the time to carefully explain my billing details, answer all of my questions, and ensure that I fully understood the resolution.

What stood out most was Shane’s friendliness and genuine willingness to help. Shane made what could have been a stressful experience feel simple and reassuring. The issue was resolved quickly and smoothly, and I left the interaction feeling confident and cared for as a customer.

I truly appreciate the excellent support and would highly recommend Shane to anyone needing assistance with their insurance. Their professionalism and customer-first approach are a great reflection of the company."
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alley phillips

September 19, 2025

5  out of  5
rating by alley phillips
"My husband and I love our Statefarm agent..easy to deal w and helpful.
Shane helped us today."
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Hannah K

September 15, 2025

5  out of  5
rating by Hannah K
"I called to follow up on a quote for auto insurance, and Shayne was able to assist me. He was professional, friendly and handled everything swiftly. He took the time to answer all of my questions, and I felt reassured that I was making the right decision by switching to State Farm."
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Susan Srebernak

August 27, 2025

5  out of  5
rating by Susan Srebernak
"Shayne is absolutely amazing! Knowledgeable and thorough! Super happy with his customer service! Thanks Shayne!"
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Malcolm Tolliver

August 26, 2025

5  out of  5
rating by Malcolm Tolliver
"Shayne was able to help me with my quote in a timely fashion. He listened to my needs and was able to go above and beyond in his services. I highly recommend Shayne to anyone."